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Privacy Policy

Last updated: 1 October 2025

1. Introduction

Welcome to Oriental Express
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our restaurant, place an order (online, by phone, or in person), or use our website or mobile app.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Contact details (phone number, email address, delivery address)

  • Payment details (e.g., card information processed securely through third-party providers)

b. Non-Personal Information

  • Device and browser information

  • IP address and cookies (for website analytics and improving user experience)

3. How We Use Your Information

We use your information to:

  • Process and deliver your food orders

  • Communicate order confirmations, updates, and customer support

  • Improve our products, services, and website

  • Send promotional offers or updates (only with your consent)

  • Comply with legal and regulatory requirements

4. How We Share Your Information

We do not sell your information.
We may share limited information with:

  • Payment providers (to process payments securely)

  • Delivery partners (to deliver your order)

  • IT or website service providers (for system maintenance and analytics)

  • Authorities (if required by law)

All partners are required to keep your information secure and use it only for legitimate business purposes.

5. Data Retention

We keep your personal data only as long as necessary for:

  • Providing services and fulfilling orders

  • Legal, tax, or regulatory obligations

Once no longer needed, data will be securely deleted.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent to marketing communications

  • Complain to a data protection authority if you believe your data rights are being violated

To exercise these rights, contact us at:
📞 01415588422

7. Cookies

Our website may use cookies to:

  • Improve functionality

  • Personalize your experience

  • Analyze site traffic

You can manage or disable cookies in your browser settings.

8. Data Security

We take data protection seriously and implement appropriate measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

 

 

 

 Oriental Express


 

📍 155 Springburn Way, Springburn, Glasgow G21 1DT
 

 

📞 0141 558 8422

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Oriental Express Springburn

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